General advice provides broad guidance applicable to many people. It explains insurance concepts and general best practices without considering your specific circumstances. We offer general advice to keep our services fee-free. You only pay for your insurance policy, without additional charges. Personal advice, however, offers tailored recommendations based on your unique situation. It involves in-depth consultations with an advisor to understand your specific needs and goals. Due to its personalized nature, personal advice typically comes with a fee.

While no one hopes to rely on an insurance payout, it's reassuring to know that claims are generally honored. In 2022, insurers approved 92% of all claims. Here's a breakdown by insurance type: Life Insurance: 98.0% Income Protection: 95.2% Total and Permanent Disability: 86.8% Trauma/Critical Illness: 88.1% Moreover, policies arranged through insurance specialists have up to 23% higher payout rates compared to direct purchases. This data comes from APRA, an Australian government regulatory body.

Income Protection Insurance premiums are tax-deductible when paid from after-tax income. For policies funded through superannuation (including Income Protection, Life, and Total and Permanent Disability Insurance), you receive a 15% tax offset. Life and Total and Permanent Disability Insurance premiums aren't tax-deductible when paid personally. Trauma/Critical Illness Insurance is not tax-deductible under any circumstances.